Chargeback reason code ap. 6 General update and rebranding. Chargeback reason code ap

 
6 General update and rebrandingChargeback reason code ap  4853 – Cardholder Dispute – Credit Posted as a Purchase

Chapter 2 1. Code 70: Co-Op Allowance. 10. Also, just like American Express, Discover functions as both a card network and an. This means that it will require merchants to provide evidence supporting their claim that a transaction was authorized by the cardholder. Products. The agency must provide this documentation to Vantiv (via mail, fax, online/scanning) within 30 calendar days after the report date on the Visa/MasterCard. Solutions. And chargeback guarantees aren't without. . 4853 – Cardholder Dispute – Credit Posted as a Purchase. 4860 Credit Not Processed. 1: Use the corresponding dates from the invoice. The standards for what constitutes compelling evidence will vary according to the reason code of the chargeback being contested. 2 – Cancelled Recurring 13 . Previous Page. Mastercard issuers use merchant advice codes to respond to authorization requests, and as a communication tool with merchants regarding a cardholder's account. 4. Solution. Based on this, you can. 4846. . 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. Merchants who receive a chargeback for a transaction placed with an American Express card may encounter reason code FR2, which indicates an unauthorized charge that the cardholder does not believe they should be responsible for paying. 0. Knowing the reason code can help you dispute the chargeback, as you and your acquirer (the bank processing the charges) are more apt to gather the necessary. Chargeback Reason Codes List for Mastercard Chargeback Code Chargeback Reason 4801 Requested Transaction Data Not Received 4802 Requested / Required Information Illegible or Missing 4807 Warning Bulletin File 4808 Requested / Required Authorisation Not Obtained 4812 Account Number Not on File 4831. AA Cardholder Does Not Recognize AP Canceled Recurring Transaction AW Altered Amount CD Credit Posted as Card Sale DP Duplicate Processing IC Illegible Sales Data. 4 applies to eCommerce, whereas code 10. Reason Code 53: Not as Described or Defective Merchandise. Now, compliance cases go through Visa Resolve Online (VROL). The codes also appear on financial reporting associated with disputes. Chargeback reason code 11. 1 Interchange Reimbursement Fee (IRF) Determination and Payment 127First, let’s start by establishing why chargebacks happen in the first place. Not only do you need to know how long the timeline is, but you also need to know when the clock. A chargeback is a cancellation of a transaction. 3 – Not as Described or Defective Merchandise/ Services 13 . 10. 104. Prevention strategy: Implement EMV chip card technology to reduce the risk of fraudulent card-present transactions. EMV Liability Shift Counterfeit Fraud. Here is an overview of how the general chargeback process works with most major processors (we’ll get into how Square does it down below) Step 1: A purchase occurs. The sales receipt and/or date and amount of the authorization if other than the transaction date. Step 2: Customer initiates the chargeback. The good news is that most of these invalid claims are disputable by the merchant. Fortunately, chargeback reason codes make it easy for merchants to understand the cause of chargebacks. 3 Fraud – Card-Present Environment. Despite all the rules and guidelines, the outcomes of the chargeback process can be, at times, subjective, and can vary based on the scenario, merchant payment. Added the following fields - Store ID, Credit Card Chargeback Reason Code. . SU: Spread unapplied amount. Please refer to chapter 5 for more information. If the order was genuinely not as described, then the cardholder has a case. 0 is to make the chargeback process more efficient, transparent, and fair. 4 spec (Section 8. They may also have requirements that must be met in order for a transaction to be eligible for coverage, such as delivery confirmation. Code 66: Markdown Monies/Price Protection. All of Visa’s existing reason codes were condensed into four key groupings: fraud, authorization errors, processing errors, and customer disputes. These codes are established by the payment brands to categorize the incoming dispute requests by reason. Most acquiring banks put a timeframe on when customers can initiate a chargeback for a purchase. . These codes are broken down into five different category. 9. 2 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. Through 2021, we analyzed chargeback reason codes across various subscription-based verticals. Some disputes are filed because an unauthorized third party used the card, but many consumers dispute their own transactions for one reason or another. When one cardholder initiates a dispute with their issuing bank, a. In the case of friendly fraud, that reason could be completely invalid and. If repeated chargebacks happen, you can be placed on a monitoring program, leading to higher processing fees and termination of your account. Chargeback Reason Codes by Network - 2023 Orientation. Responding to a chargeback request. The Guide Gain a better understanding of the nature of your chargebacks and effectively manage them. 4 (Other Fraud – Card Absent Environment). For example, the dispute reason “Cardholder Does Not Recognize” is denoted under the Discover reason codes system as “AA. You’ll put that reason code, the transaction amount and authorization number, and state that the. Vantage HouseREQUEST A DEMO. may be reversed if merchant can provide proof that the correct fare was quoted to Cardholder; That<br />. . Examples are: DA: Disputed amounts. Merchants who believe they have received an invalid chargeback under reason code 13. Purpose: Use the vendor charge back function in CWSerenade to track the return of merchandise to a vendor for credit. This gives them more of an incentive to keep their customers happy, which means they usually side with cardholders during a dispute. It’s just what it sounds like—the reason they’re fighting the charges, which can range from fraud and non-delivery of services to processing errors—and the codes for each problem differ between card networks. Equally, U. 4846. 5 Removed unused Visa (60) and Discover (4580) Chargeback Codes Added Section 1. R03 Insufficient Reply. Blog. Chargeback Reason Code. 3 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. What is Mastercard chargeback reason code 4807? Mastercard chargeback reason code 4807 falls under the “Authorization” category. 2 Compliance CasesReason codes for the chargeback with detailed explanation of what it means, how to dispute the chargeback, and how to avoid future disputes. 4 –. Code Reason (for Visa) 10. The tickets were held at the box office, and no signature, swipe or imprint. Next, the issuer passes along all information about the dispute, including the chargeback reason code, to the card network. There are also third-party tools available to conduct advanced analysis. Merchant Compliance Review: There are more than 100 potential errors and missteps that can cause. For example, if a customer disputes a credit or debit card transaction with code 4837 (Mastercard’s code for “Fraudulent Multiple Transactions”), then the merchant should review their fraud. Card Type Reason Code Reason Text Chargeback Category Preventable Reversible VISA 30 Services Not Provided or Merchandise Not Received Non-Receipt of Goods or Services NO YES VISA 41 Canceled Recurring Transaction Cancelled/Returned by CardholderThe situation grows more tenuous when you realize most of those chargebacks were likely the result of friendly fraud. Fraud UA01 Fraud – Card Present Transaction UA02 Fraud – Card Not Present Transaction UA05 Fraud – Chip Counterfeit Transaction UA06 Fraud – Chip and PIN. 4859 Addendum, No-show, or ATM Dispute. 1 and Note on page 14 Chapters 1 and 2 Chapter 1If the issuing bank changes Reason Codes or continues the chargeback based on information missing from our ‘Re-presentment’, then we can’t rely upon it at a filing stage. If the chargeback stems from the use of non-EMV readers, for example, the merchant should implement compliant terminals. ”. 1003 - Transaction Supporting Document (TSD) needed. United States. Chargeback Reason Codes Visa. Chapter 6 Pre-Arbitration and Arbitration Case Filing-For Chargebacks Initiated On or After 17 July 2020 > Time Frames and Requirements > Dual Message System Pre-Arbitration andCode 13. The win rate for this particular reason code is extremely slim because they generally refer to fraud issues. Reason Code 53 re-presentments must be. FR2 Fraud Full Recourse Program. The CB Reason represents the default reason for marking the transaction as a chargeback, but this default value can be changed. You can see the reason code for the dispute in the Dispute page. You should place a Code 10 call when. In simple terms, Mastercard Chargeback Reason Code 4859 — No Show/Addendum/ATM Dispute refers to situations where a customer claims the services purchased from a merchant were not fulfilled. The actual underlying cause of this chargeback is usually either true fraud or friendly fraud. The shorthand description is “Transaction Not Recognized. This reason code covers the following scenarios: Reason Code Description; 4853: Services not provided/Merchandise not received. Some Mastercard reason codes (4808, 4870, and 4871) proceed directly to arbitration if the issuer does not accept the merchant's representment. Fraud UA01 Fraud – Card Present Transaction UA02 Fraud – Card Not Present Transaction UA05 Fraud – Chip Counterfeit Transaction UA06 Fraud – Chip and PIN Transaction UA10 Request Transaction Receipt (swiped card transactions) UA11 Cardholder claims fraud (swiped transaction, no signature) Authorization NA No Authorization DA Declined Authorization Date Updated: Oct 17 2022 TABLE OF CONTENTS What Are Chargeback Reason Codes? Importance of Chargeback Reason Codes Chargeback Reason Code Categories The Complete Chargeback Reason Codes List Visa Discover Mastercard American Express How to Use Chargeback Reason Codes 5 Things Merchants Should Understand About Chargeback Codes The new reason codes follow a format of two digits, a period, then a third digit. Now chargeback responses need to contain evidence that proves the cardholder’s identity was verified. Code 60: Handling Charge as Documented. Code 10. However, the return request is invalid, as the customer does not have a legitimate right to a refund for one reason or another. If a customer makes a chargeback request on the basis that he or she has not authorised the transaction, the customer's bank will charge the transaction back to the merchant’s bank. After the introduction of Visa Claims Resolution, Visa set the goal of resolving all disputes in less than 31 days. AP – Recurring Payments; 05 – Good Faith Investigation; AW – Altered Amount;. Chargeback: Used when a deduction must be settled with a chargeback. . To win a chargeback dispute as a merchant, you must have evidence that is compelling enough to persuade the cardholder’s bank to reevaluate the case. 634. AP: Canceled recurring payment. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. 18167 US Highway 19 N Clearwater, FL 33764 877. Chargeback time limits vary widely depending on the issuing bank, and the chargeback code or reason. All chargebacks start with a customer making a purchase in person, in an app, or online. Fri 24 Nov 2023 05. 3: Goods or services were not as described: C31: RM: 13. Any chargeback that is received without a reason code will be assigned a default code of 53. Reason Codes Category 4: Processing Errors. A chargeback is a cancellation of a transaction. The chargeback reason code. The major card networks have unique reason code systems, and banks use separate tools. ©Chargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date American Express FR2, F14, F24, F29 120 calendar days from transaction processing date Discover 4752 AA, 7030 UA02 Within 30 calendar days from the close date of the TRRThese chargebacks occur to resolve chargeback-related disputes between network members. Know these five rules to avoid payroll blunders triggering fines, penalties and IRS audits. As a merchant, you face the brunt of chargeback losses. This means that meticulous and organized record-keeping is essential for effective chargeback revenue recovery. 1 To help simplify things, we’ve compiled a list of chargeback codes used by the four major card networks: Visa, Mastercard, American Express, and Discover. Click the Update Chargeback link to edit the chargeback details. The charge is reversed and goes back to your credit card. The most popular type of disputes of the chargeback category. . 1. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. Depending on the specific situation, Mastercard will match authorization response to one of the following merchant advice codes: Mastercard Response Code. Having a Lax Attitude Toward Industry Rules & Regulations. FR4 Immediate Chargeback Program. It’s indeed fortunate that there are many rules and laws that. Merchants who receive a chargeback for a transaction placed with an American Express card may encounter reason code F29, which indicates an unauthorized transaction that the cardholder does not believe they should be responsible for paying. Code 64: Early Shipment. M10 Vehicle Rental – Capital Damages. The format of the Code 10 call is designed to be discreet, so that it can be made in front of the customer, but they can be lengthy. 2. Explaining Mastercard Reason Code 4859 - No Show/Addendum/ATM Dispute. However, Visa is the largest card brand in both the United States and the world. That’s 50% more time than what the major card networks allow. A Shopify chargeback occurs when a cardholder contacts the bank about. Each chargeback has a chargeback reason code assigned to it, which is a two-digit number that corresponds to the reason the customer is disputing the charge. Therefore, the issuer may submit a chargeback for a Payment Transaction using the message reason code 4842 before the 30-calendar day presentment time frame normally required for this message reason code. A chargeback happens when a customer requests for a transaction to be reversed. Learn more today about how much you could. Otherwise, the bank may reject the transaction. Reason Codes: 22 / 23 / 32 / 35. These symbols stand for reasons why a financial institution may file a credit card chargeback from their client’s name. the Airline cancelled the original ticket; That credit for duplicate charges was completed or multiple<br />. . Visa chargeback reason code 75 is filed as an honest mistake. Step 2: Customer initiates the chargeback. Below is a list of Mastercard chargeback codes used in eCommerce. txt) or read online for free. FAQ: What is Chargeback Representment?. 1Chargeback reason codes are one piece of evidence you can use to make your case. Thousands of HSBC customers have reported that they have been unable to access its online and mobile banking services on one of the busiest. Fight; Prevent;. chargeback: The buyer filed a chargeback with the credit card issuer. Goods / Services Damaged or Defective. You need to understand that there are three fundamental reasons why customers file chargebacks: Criminal Fraud Dispute resulting from the actions of a criminal actor. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim. Complaint reason_code values include: not_as_described: The buyer claims that the goods or services received differ from the merchant's description of the goods or services. The card network then notifies the merchant’s acquiring bank about the chargeback and passes along all the collected information. Reason . 03B/CB for chargeback reason codes. FR4 Immediate Chargeback Program. The merchant did not receive any returned merchandise. 02/10/16 Added Debit Chargeback Reason Codes. Review your credit card processor’s policies to understand its chargeback dispute process. TC40 data is used to inform banks and card networks when a merchant has an outstanding fraud. A chargeback can happen when a customer initiates a transaction dispute. During research, a claim processor might call a customer and refer to the customer's reason code. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. These are only a handful of common Visa chargeback reason codes. Collect Compelling Evidence. Verify that the processing options are set up appropriately for discounts, chargebacks, write-offs, and deductions, as well as for any type input codes that you allow. M01 Chargeback Authorization. A chargeback report is a periodic report that compiles key chargeback stats to track trends and identify correlations between disputes and other business data. A “No Authorization” code chargeback can also be the. Chapter 6: Visa Chargeback Reason Codes; Chapter 7: Chargeback responses; Chapter 8: Chargeback response templates; Chapter 9: Chargeback accounting; Chapter 10: Arbitration; Chapter 11: Fraud filters; How to Create the Best Chargeback Responses. The networks say merchants have a 45-day response window, but the Chase credit card chargeback time limit for merchants is 39 days. 2. In the UK, the fee typically ranges from £15-25 but can be as high as £150. Most Common Chargeback Reason Codes #3: Order Significantly Not as Described. PCI DSS v3. We have mentioned all the chargeback categories above to explain the Chargeback Reason Codes according to the card networks. . MASTERCARD Reason Code Description 01 Requested Transaction Data Not Received 02 Requested\Required information illegible or missing 07 Warning Bulletin File 08 Requested\Required authorization not obtained 12 Account number not on file 31 Transaction amount differs 34 Duplicate Processing An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. To file a dispute for a Cash App transaction, you will need to select the transaction in Cash App. What is the chargeback representment process? When faced with a chargeback representment, you should take these steps. prenotification of chargeback, depending on the chargeback reason code, to the agency requesting additional documentation to properly dispute and remedy the chargeback. . Whenever a chargeback is initiated, a code is passed through from the issuing bank that gives a reason for the dispute. ; Resources. Chargeback Reason Code 62—Counterfeit fraud pertains to the EMV liability shift. The use of this reason code indicates that a cardholder is disputing a charge that did not go through the required authorization approval process. 6: Duplicate processing/Paid by other means. There are several different methods for obtaining a credit card payment reversal. . The shorthand description is “Goods/Services Not as Described. Code 22: Merchandise Billed not Shipped. 9808 info@chargebacks911. Chargeback reason codes are what tell a merchant why a customer is disputing a charge. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. American Express Chargeback Codes (2023) American Express functions as a card network and an issuing bank. Read the Chargeback Advice letter carefully. Select the transaction in question and tap the ellipses symbol in the top right corner of the screen. The chargeback process can last from one month to six months. What are chargeback reason codes? It’s an alphanumeric string of text provided by an issuing bank following a chargeback that describes the reason for the. This is a fairly common chargeback reason that can. 10. Chargeback fees are designed to cover the bank’s overhead for processing chargebacks. AP: Automatic Payment Dispute: 4586: AW: Altered Amount Dispute: 4751: CA: Cash Advance Dispute: 4550: CD: Credit Posted as Card Sale: 4594: CR: Cancelled Reservation:Authorization reversals, refunds, and chargebacks are all forms of payment reversals. A transaction modifier (or modifier) represents specific circumstances associated with a card sale that change what compelling evidence is required to overturn the chargeback. Despite being the smallest of the four major credit card companies, the list of Discover chargeback reason codes is extensive. 4 – Counterfeit MerchandiseChargeback Reason Codes Page 2 of 5. 8 Added American Express chargeback information Chapter 3 1. 7: Defective goods and services: C32: RM: 13. Reason Codes: 08 / 20 / 71 / 72 A card was used either before or after its valid date Never process a transaction on a card prior to, or after, the valid date. . Each card issuer follows their own standards for defining reason type, code and its format. RMA:. Another thing you should bear in mind is that the card brand involved in the dispute can also change the reason code to suit new developments. . For each reason code, a definition is. Each code has a different timeline. • process inventory transfers and, optionally, adjust the inventory “off the books”. Issuer Acquirer Dispute Pre-arbitration Valid Pre-arbitration response Final ruling Arbitration 20 days* 20 days* 10 days*Chargebacks911 offers the most comprehensive chargeback management system available, backed by the industry's only performance-based ROI guarantee. 0 etc. Chargeback management describes all of the ways in which merchants can deal with fraud and disputes that result in payment reversals. 6 General update and rebranding. . A chargeback happens when a customer asks their card-issuing bank to reverse a transaction. Acquirer Use of Message Reason Code 7623. Visa chargeback reason code 75 falls under the “Consumer Disputes” category. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. Chargeback Reason Codes and Descriptions. Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. 196Chargeback reason codes can change with new information. If the merchant attempts to force a transaction through after the presentment window, the bank may respond with a “late presentment” chargeback. If the dispute is deemed valid, the bank or credit union proceeds to issue a chargeback to the merchant. One of the manufacturers--Toy House maintains only 30 internal reason codes to. 2 – EMV Liability Shift Non-Counterfeit Fraud 10. 3. 7 – Invalid Data 13 . Dispute Description: RC VI/MC/AX/DI: Card Absent - Fraud Dispute: 10. com Europe. Signifyd’s Revenue Protection solution offers fraud screening services to help merchant subscribers protect against fraudulent or unauthorized activity with respect to certain e-commerce transactions, as classified by the applicable card processor’s chargeback. Try Shopify free for 3 days, no credit card required. That’s why you need to kick chargeback mitigation into high-gear. If you want a more thorough explanation of a given reason code, you can find it in our reason code lookup tool. Here the cardholder is claiming that you were supposed to provide them with a refund, but no credit has been applied to their account. A chargeback happens when a customer requests for a transaction to be reversed. Both cardholders and issuing banks will be able to see if a. While every card system has its own particular exceptional arrangement of chargeback reason codes, the categories are fundamentally very similar. . The reason code may not necessarily reflect the actual reason for the chargeback, but you ought to respond to it based on the provided chargeback code. 4841 Canceled Recurring or Digital Goods Transactions. 2 – EMV Liability Shift Non-Counterfeit Fraud. If the order was genuinely not as described, then the cardholder has a case. Partners. AP:. The list of chargeback reason codes in this article is organized by card brand and type of dispute. 4541 AP: Recurring Payments: 120: Cardholder Dispute: Discover: 4542 LP: Late Presentation: 120: Processing Errors: Discover: 4550 CD:. The bank or credit union then conducts an investigation to ascertain the validity of the dispute. 4: Other Fraud–Card-Absent Environment. The chargeback period, or the time limit for filing a chargeback, depends on the card scheme and the chargeback reason code. Solutions. Feel free to submit topic suggestions, questions or requests for advice to:. The time limits for responding to a chargeback also vary based on the card scheme and the chargeback reason code. 1 – Merchandise/Services Not Received; Mastercard Reason Code 4853 – Goods or Services Not as Described or Defective; American Express Reason Code C05 – Goods/Services Canceled; However, some reason codes are highly specific and apply only to a certain type of product, such as: Visa Reason Code 13. As its name suggests, Code 22 is issued when Walmart does not receive all the items it is billed for on the invoice. 1 for Visa transactions, or reason code 4834 for Mastercard. 4: Other fraud: Card-absent environment: VCR Dispute Reason Code 13. Visa Reason Code 13. The cardholder may be the customer or the someone who lent their card to a friend or relative. However, the return request is invalid, as the customer does not have a legitimate right to a refund for one reason or another. People request chargebacks for all kinds of reasons—some sinister (like friendly fraud), some because the item they bought never arrived. Each code corresponds to an issue or problem. Chargeback Reason Codes All received credit card disputes include a reason code. M49 Vehicle Rental – Theft or Loss of Use. Mastercard Chargeback Reason Code 73: Duplicate Transaction. The newer system is designed to. They usually have up to 120 days after purchase to dispute a charge, though some card schemes allow up to 365 days. The notification will also specify the terms of the agreement under which Amazon Pay will assist you in handling the chargeback. By entering your email, you agree to receive marketing emails from Shopify. Check the chargeback reason code. What does the reason code of my chargeback mean? Whenever a payment is disputed, a dispute reason code is used by the issuer to let you and us know why the payment is charged back. 1. Chargebacks occur when a credit cardholder disputes a charge on their statement with their issuing bank, in order to ask for a refund. During this process, the representative of the institution examines the reasons’ list. FR2 Fraud Full Recourse Program. These companies can also handle the entire representment process. Take the time to note the following dispute reason codes for Visa. . Reasons a customer may initiate a chargeback include: Ordering a product and not receiving it. 03B/CR for deduction reason codes. . 4853 – Cardholder Dispute – Goods or Services Not as Described or Defective. Most Common Chargeback Reason Codes #1: Fraudulent Transactions or No Cardholder Authorization Fraudulent transaction chargebacks happen when a cardholder does not. Reason codes are important to help merchants address recurring. For each claim, you must craft your representment to suit the reason code under which the bank filed the chargeback. 1002 - Cardholder disputes billed amount. The shorthand description is “Warning Bulletin File. Last updated: October 15, 2019 . S. 4853 – Cardholder Dispute – Credit Not Processed. The codes also appear on financial reporting associated with disputes. reason code information. Issuers will not have the ability to submit lost/stolen fraud chargebacks for chip-on-chip (contact or contactless) AFD transactions. You can request a chargeback from the bank that issued the card If: The transaction was unauthorized. WEX began issuing chip cards in Q4, 2020. A reason code is how banks categorize the reason for a chargeback. 103. They are provided to the merchant by the issuing bank, and they help all involved parties categorize disputes and determine next steps. Chargeback reason code. It gets worse. September 2011: 5. Updated the following columns - card type, response due date. Every card brand has a unique set of chargeback reason codes banks must choose from. What follows is a quick reference guide for all the current reason codes for each of the four major credit card networks: Visa, Mastercard, American Express, and Discover. that the transaction was either approved online by the issuer or offline by the chip. The increase in transparency will also reduce the risk of chargebacks with reason code 13. #9. Fortunately, chargeback reason codes make it easy for merchants to understand the cause of chargebacks. A chargeback happens when a customer asks their card-issuing bank to reverse a transaction. This chargeback reason code can be avoided by ensuring that returns are processed promptly and accurately, and that the customer is informed of any credits issued. AP Asia Pacific (AP) CEMEA Central Europe, Middle East, and. . Discover chargeback reason code AT falls under the “Authorization” category. A TC40 data claim occurs when a customer makes a fraud claim against a merchant. 3: Goods or services were not received: C08: RG: 4855: 13. Can it be disputed?In order to identify the reason a customer disputed a charge, it can be helpful to examine the reason code on the chargeback. That said, looking up purchases using this number can make it easier to provide info following an. Through 2021, we analyzed chargeback reason codes across various subscription-based verticals. Visa’s 22 chargeback reason codes will be merged into client disputes – fraud, authorization, processing errors, and four guidelines. Specify the invoice date and net due date to assign to chargebacks. 104. Check with the issuing banks to determine what time limits may apply to you. Code 69: Grocery Billback Allowance.